FAQs

Shredding Questions in Sacramento

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General FAQs

Q: Is my shredding recycled?
A: Yes! All of our shredding is recycled into a variety of new paper products.

Q: Do I need to make an appointment?
A: No appointment required for drop-offs.
Appointments ARE required to schedule a pickup or to utilize our Mobile Shredding Truck.

Q: Do you recycle E-Waste?
A: We only recycle hard drives. We no longer accept any other e-waste products.

Q: Are you Shred Certified?
A: We comply with industry standards and comply with California set guidelines.

Q: What are your hours?
A: Monday – Friday: 8:30 am – 5:30 pm
Saturday: 9:00 am – 3:00 pm
Closed Sundays

Q: I called during your business hours and nobody answered. Are you open?

A: We are not always by the phone but if you have any questions you can call us or email us.

Shredding and Destruction

Q: How can I contact Red Dog Shred? Where are you located?
A: Please see the Contact Us section of the website.

Q: What types of things should I shred?
A: Please see the What to Shred section of the website.

Q: How is the paper measured? Do you charge by weight?
A: We charge by the box. By “box,” we're referring to a Single Bankers Box-- they measure about 10”x12”x16.”

Q: My paper's not in boxes! What do I do?
A: Bring your paper to us in paper or plastic bags, odd-sized boxes, bins, or any other type of container. We'll just measure it out with our bins once you arrive.

Q: Will you return my boxes if I want to keep them?
A: Yes. If you want them, you may have them back. If you don't want them, we'll gladly recycle them for you at no additional cost.

Q: What about staples, paperclips, black “butterfly” binding clips, envelopes, bound paper (like checkbooks and books), or spiral-bound notebooks? Do I need to take those out or remove them?
A: All of those things are completely fine-- leave them in. What we do need to avoid is “hard steel,” such as a 3-ring binder, or a crowbar. If you have any hard steel mixed in with your paper, please remove it before you arrive.

Q: What about disks, CDs, tapes, x-rays, film, pill bottles, or other sensitive materials containing personal information that isn't made of paper or steel?
A: Just put those things into a separate container, and we will gladly shred those for you too. We prefer to avoid mixing them with the paper because the paper won't recycle properly.

Q: Do I get to watch you shred it? How do I know this is secure?
A: Yes you can watch us shred. Additionally, we're proud to offer digital camera monitoring and a hypersensitive alarm system with 24-hour police department monitoring.

Q: What happens to the paper after it's shredded? Do I have to take it home with me?
A: All shredded/processed material is recycled with northern California recycling companies.

Q: I have other questions. How can I get more help?
A: You can visit the Contact Us section of the website to discover more ways to get in touch with us, or you can always feel free to visit our office!

Electronic Recycling

Q: Is my shredding recycled?
A; Yes! All of our shredding is recycled into a variety of new paper products.

Q: Do I need to make an appointment?
A: No appointment required for drop-offs.
Appointments ARE required to schedule a pickup or to utilize our Mobile Shredding Truck.

Q: Do you recycle E-Waste?
A: We only recycle hard drives. We no longer accept any other e-waste products.

Q: Are you Shred Certified?
A: We comply with industry standards and comply with California set guidelines.

Easy & Affordable Shredding